RC Talking points
RC talking points for independent and non-aligned financial planners

It takes 20 years to build a reputation and five minutes to ruin it. If [...]

27
Apr
technology and cutomer service ideas for financial planners
Automation Versus Client Service – Get the Balancing Act Right

Now more than ever financial planning, accounting and other professional service providers are looking at [...]

2 Comments

21
Mar
Don’t follow the flying kangaroo with your own customer service
27 February, 2014

I recently had a concern with Qantas following a flight from Melbourne to Sydney and thought I [...]

2 Comments